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1. HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
Orders are delivered within just 24-48 business hours for the Peninsula, 24-48 hours for the Balearic Islands and Portugal, 3-4 business days for the Canary Islands, Ceuta, and Melilla.
2. WHICH COMPANY WILL DELIVER MY ORDER?
Orders are delivered by express courier from Correos Express for the Peninsula, Balearic Islands, and Portugal, or by Correos for the Canary Islands, Ceuta, and Melilla.
3. HOW MUCH DOES SHIPPING COST?
Shipping costs €5.90 regardless of whether you purchase one or multiple items. Shipping is completely FREE! if your order exceeds €69.
4. DO YOU ACCEPT EXCHANGES AND RETURNS?
If you are not satisfied with your order, you can request an exchange or store credit.
5. ARE ALL ITEMS AVAILABLE FOR IMMEDIATE SHIPPING?
We have the advantage of having all the items you can see on the website available in stock for immediate shipping.
6. WHAT METHODS CAN I USE TO PAY FOR MY ORDER?
You can pay cash on delivery, through Bizum, PayPal, credit card, or bank transfer. Choose the method that suits you best.
7. DO I HAVE TO CREATE AN ACCOUNT TO PLACE MY ORDER?
Creating an account is not mandatory, but we will need your delivery information to send your order, so it is recommended to have one. If you do not wish to create an account, you can make a purchase as a guest. Additionally, you can benefit from our loyalty program and other customer advantages. At no time will you receive advertising or informational emails without your request, in accordance with the GDPR (General Data Protection Regulation).